In Summer 2019, the bushfire season began early and started to affect more areas around Australia especially Victoria and New South Wales, all governments and agency officials were urging people to listen for important information in relation to whether they need to evacuate or how to protect their properties. During the bushfires, most of the news channel did not include the interpreter on the screen and this resulted in many deaf and hard of hearing people missing out on vital information about the crisis. 

I started to comment on broadcast livestreams to remind the news channels to include the interpreter on the screen however many of my comments were not acted upon. During this process, I noticed that many other community members used their own Facebook pages to express frustration but this was not effective.